Systems Engineer

Systems Engineer | Boston, MA 

Description: 

Systems Engineers help ensure that SYSO’s portfolio of renewable energy assets are monitored 24/7/365 and that controls systems are performing as efficiently as possible. Candidates for this unique role will have a passion for clean energy and the vital technology that empowers it. Systems Engineers manage and troubleshoot various integrations with energy control systems including communications protocols, point mapping, and networking across multiple markets in North America.  Attention to detail, organizational skills, and proven experience in a similar capacity will be essential to the success of this role. 

Key Responsibilities: 

Serve as Operations lead for technical systems, tools, and power plant system integrations 

Support remote terminal unit (RTU) infrastructure in SYSO data center 

Manage network configurations and systems integrations of newly installed renewable energy assets 

Assist in commissioning of new assets including controls testing for basic functionality, ancillary services, etc. 

Monitor and troubleshoot network connectivity across SYSO’s network of assets 

Configure and respond to hardware and software alerts to optimize asset performance 

Support SYSO’s 24/7 network services coverage and take part in a rotation of on-call shifts 

Fully understand contractual and regulatory issues relating to the regional grid operator, our clients, and other parties  

Represent a team who strives for operational excellence and first-class customer service 

Perform other duties as required 

Required Qualifications/Skills/Education: 

Bachelor’s degree in technical field or equivalent experience in electrical or software engineering 

2-5 years’ experience developing and maintaining technical systems or in an operational environment 

Proficient in computer networking hardware and software 

Experience with SQL query development and reporting 

Working knowledge of TCP/IP Networking and troubleshooting tools 

Experience using automated monitoring and alerting tools such as Grafana, Datadog, SolarWinds, or similar platforms 

Passion for team collaboration and customer service 

Strong communication, problem-solving, and organizational skills  

Ability to apply creativity and objectivity while solving technical problems  

Desired Qualifications/Skills/Education: 

Proficiency using command line interfaces for Linux or Windows 

Knowledge of MODBUS, ICCP, DNP3 or other industrial protocols 

Experience or coursework in energy sector, specifically the electric power industry, distributed energy resources, energy management, and related technologies 

Experience with process improvement methodologies  

Familiarity with Salesforce or similar CRM platform 

About SYSO Operations: 
At SYSO Technologies we manage distributed energy resources in real-time, responding to events that impact the power grid. SYSO Operations enables control of these assets and manages the technology that helps balance dynamic grid conditions around North America. The Ops team ensures we meet our program commitments by onboarding and preparing new client assets, executing dispatch instructions, dynamically managing our market offers and monitoring the health of our systems around the clock. The team is built around a culture of trust and service to each other where employees can grow and thrive.  SYSO is an Equal Opportunity Employer.